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#525: [Amazon Connect] Episode 1 - Personalize Customer Engagement By Empowering Agents

#525: [Amazon Connect] Episode 1 - Personalize Customer Engagement By Empowering Agents

FromAWS Podcast


#525: [Amazon Connect] Episode 1 - Personalize Customer Engagement By Empowering Agents

FromAWS Podcast

ratings:
Length:
22 minutes
Released:
May 22, 2022
Format:
Podcast episode

Description

Amazon Connect is an easy to use omnichannel cloud contact center that helps companies provide superior customer service at a lower cost than traditional contact centers. Join AWS Director of Partner, Jen Walsh Fisher, and Local Measure founder and CEO Jonathan Barouch in this special series episode where they share how Amazon Connect and Local Measure’s purpose-built cloud contact center solution Engage helps businesses deliver exceptional customer experiences by anticipating customer service needs and personalizing customer engagement by offering agents a single pane of glass to improve productivity and provide meaningful customer experiences.

Visit the Amazon Connect Partner Page - https://go.aws/3wwWTWG
Listen to the Amazon and Local Measure Webinar - https://bit.ly/3wHLVg8
Released:
May 22, 2022
Format:
Podcast episode

Titles in the series (100)

The AWS Podcast is the definitive cloud platform podcast for developers, dev ops, and cloud professionals seeking the latest news and trends in storage, security, infrastructure, serverless, and more. Join Simon Elisha and Jeff Barr for regular updates, deep dives and interviews. Whether you’re building machine learning and AI models, open source projects, or hybrid cloud solutions, the AWS Podcast has something for you.