This week Helen and Sarah talk about emotional intelligence (EQ) at work. They take the 12 characteristics of EQ and share ideas for putting each one into action. Whether you're thinking about your own development or different exercises to do with the people you work with, this week's episode is full of practical and useful tips to help make work better for everyone.For an episode summary and supporting resources, head to amazingif.com See acast.com/privacy for privacy and opt-out information.