The answer to the question, "Would you recommend our company to your friends?" depends on whether your customers feel cared for and have a remarkable experience, not just satisfactory, and can see how experiences dealing with your company improved their lives? What mix of team inspiration, process and technology innovation, and caring leadership would it take to get an increasingly enthusiastic positive response from your customers in the new normal? Guest: David Seidl, Vice President for Information Technology and CIO, Miami University Guest Bio: https://www.ciotalknetwork.com/contributor/david-seidl/ More on this Episode: https://www.ciotalknetwork.com/would-you-recommend-our-company-to-your-friends/ More on Leadership: https://www.ciotalknetwork.com/topics/leadership/ More on CXO: https://www.ciotalknetwork.com/topics/cxo/ More on Innovation: https://www.ciotalknetwork.com/topics/innovation/ Visit CIO Talk Network Website: https://www.ciotalknetwork.com/ Subscribe to our Newsletter: https://www.ciotalknetwork.com/subscribe/ Nominate Guests or Sponsor: https://www.ciotalknetwork.com/contact/