Murder investigations are often described by law enforcement as being like a giant jigsaw puzzle that you assemble one painstaking piece at a time. But in this particular case police got a full confession from the suspect. On the 9-1-1 call. Before detectives even arrived at the scene. Special Guest Dispatcher Dawn has served in law enforcement for 23 years. After working in records for 3 years, Dawn became a dispatcher. She is a Hostage/Crisis Negotiator and Field Training Officer for Dispatchers. See acast.com/privacy for privacy and opt-out information.