As many people head back to the office, they’ll return to a different world: one where remote work—at least part of the time—could be business as usual for many teams. Project leaders discuss how they led virtual teams during the COVID crisis and how they’ll adapt lessons learned to the new work ecosystem. Guests are: Marco De Santis, PMP, project management office digital transformation manager, Telecom Italia Mobile, Rome: De Santis discusses how he’s tried to lead with empathy and flexibility during the pandemic and how leaders can adjust to a hybrid model of remote work. Kush Dhillon, senior engagement manager, Capgemini, London: Dhillon talks about how leaders and team members should collaborate to create their own vision for the future of work—whether teams are in the office, working from home or both. Darrian White, vice president, IT, PFU America Inc., Sunnyvale, California, USA: White discusses how working with PMTraining.com prior to the pandemic helped set him—and his team—up for success. Key themes [01:07] Returning to the office in a changing world of work[02:51] Leading teams with empathy, flexibility and creativity[07:33] Hybrid models of work[09:38] Leaning on—and improving—power skills[15:41] Leaders and team members creating the future of work together[17:06] Understanding project responsibilities, expectations can help virtual teams