Steph is excited to be headed on a retreat with her mom in the mountains, but before that, she details how she helped troubleshoot a production issue with her team and appreciated their process. She's also looking into tooling around spinning up more machines to process more RSpec tests.
Chris had a developer start their new job at Sagewell and highlights how they involved the new person in rectifying potentially missing and/or confusing existing documentation. He also has a gripe, and that is accounts. Handling too many accounts. Additionally, he talks about triaging an error and how it was tough initially to understand if something was actually broken. And then it was even harder to understand what was broken. So he paired through it and used the power of putting two heads together.
This episode is brought to you by ScoutAPM (https://scoutapm.com/bikeshed). Give Scout a try for free today and Scout will donate $5 to the open source project of your choice when you deploy.
Become a Sponsor (https://thoughtbot.com/sponsorship) of The Bike Shed!
Transcript:
CHRIS: Hello and welcome to another episode of The Bike Shed, a weekly podcast from your friends at thoughtbot about developing great software. I'm Chris Toomey.
STEPH: And I'm Steph Viccari.
CHRIS: And together, we're here to share a bit of what we've learned along the way. So, Steph, what's new in your world?
STEPH: Hey, Chris, I am going on vacation next week, and I am so excited about that. It's going to be pretty much a week long. It's like a Tuesday through Friday ordeal. And it's a trip that I'm taking with my mom. So over the past year, she's gotten super serious about her health and nutrition and done a phenomenal job of being very focused on a plant-based diet, which is basically healthy vegan food is what that comes down to.
So there is a retreat that's taking place in the North Carolina Mountains that she's really excited about. I'm going to go with her. We're going to do lots of cooking, and hiking, and hanging out in the mountains, and it's going to be lovely.
CHRIS: Well, that does sound lovely.
STEPH: Yeah, it seems like a really perfect time to disconnect just because you're headed into the mountains. So all you should take with you are books and things that are not iPhones, and tablets, and computers, and screens. So I'm looking forward to that, just to be away from screens for the week.
On some more technical news, this past week, I helped troubleshoot a production issue, which was a bit novel for me because the work that Joël and I are doing with our current project it's all in the testing realm. And so it was probably around 10:00 o'clock at night my time, and I got a ping on Slack. And it looked like I was getting called in for a production issue.
And I was like, I have touched zero production code. [laughs] So I'm very intrigued how I could have broken production at this point. And so I looked into it, and it turned out that it wasn't necessarily related to a commit that I had authored, but it was for a commit that I had reviewed and then approved. And so their strategy is they create a new channel. They'd gotten a ticket that an error was occurring.
And then the site reliability team created a new Slack channel, and then they pinged everybody who either authored, reviewed, and approved that change to be like, hey, we think the issue is related to this commit. Our plan is we'd like to roll it back. But before we do, we just want to check in with folks who have more knowledge to help us confirm that, yes, this error message seems related. And I really liked that approach.
I really like the idea that it's not just the person who merged the commit that then gets pinged on it, but it's like everybody else who happened to look at this and review it come help us too. So we spent some time looking into it, confirmed that yes, indeed, it was related to that particular commit. And then their team did the wonderful thing of then rolling it back. So then, it was n