44 min listen
Learning from incidents (Interview)
Learning from incidents (Interview)
ratings:
Length:
68 minutes
Released:
Feb 4, 2022
Format:
Podcast episode
Description
This week we’re joined by Nora Jones, founder and CEO at Jeli where they help teams gain insight and learnings from incidents. Back in December Nora shared here thoughts in a Changelog post titled “Incident” shouldn’t be a four-letter word - which got a lot of attention from our readers. Today we’re talking with Nora about all things incidents — the learning and growth they represent for teams, why teams should focus on learning from incidents in the first place, their Howie guide to post‑incident investigations, why the next emerging role is an Incident Analyst, and she also shares a few book recommendations which we’ve linked up in the show notes.
Released:
Feb 4, 2022
Format:
Podcast episode
Titles in the series (100)
Sammy.js and Semantic Versioning: with Aaron Quint by The Changelog: Software Development, Open Source