Steve Chou of My Wife Quit Her Job helps you with your customer service skills. This is part 1 of 2.
Episode 444: [Part 1] Customer Service Skills: How Would You Handle These Awkward Situations by Steve Chou of MyWifeQuitHerJob
Steve Chou of My Wife Quit Her Job carries both a bachelors and a masters degree in electrical engineering from Stanford University, but spent a good portion of his graduate education studying entrepreneurship and small business. When he and his wife had a child, they launched an online store to supplement their income, and quickly replaced Steve's wife's income stream through the new business. Steve blogs about it all at MyWifeQuitHerJob.com
The original post is located here: https://mywifequitherjob.com/should-you-trust-your-customers/ 
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