Give us a call - 888-723-4630 Send us an email - podcast@ebay.com visit us at ebay.com/podcast    Welcome to eBay for Business! This week Brian and Griff go walk through the various options when using eBay Returns. eBay seller Richard Cooley returns to the podcast desk to share his return thoughts and strategies. And Griff and Brian answer questions about Templates and PO confusion around eBay Standard Envelope.   To have your questions answered on our eBay for Business podcast, call us at 888 723-4630 or email us at podcast@ebay.com.  To give us feedback, please take our podcast listener survey at (https://connect.ebay.com/srv/survey/a/sellerops.podcast)   00:01 - Intro 05:23 - eBay Returns - Process & Options 30:42 - Seller Conversation: How I Handle Returns with Richard Cooley 45:57 - Q&A and Outro   New Links for Ep 166: Dec. Seller Check In - https://sellerevents.ebay.com/events/details/ebay-ebay-seller-conferences-presents-december-seller-check-in/ Returns Business Policies Page - https://www.bizpolicy.ebay.com/businesspolicy/manage Ep 122 How To Handle International Returns - https://community.ebay.com/t5/eBay-for-Business-Podcast/Episode-122-How-To-Handle-International-Returns/ba-p/31491050 Return Preferences Rules Link - https://www.ebay.com/rtn/Return/SellerRules?forced=1 Templates - https://bulksell.ebay.com/ws/eBayISAPI.dll?SingleList   eBay Sellers Stores mentioned: Richard Cooley’s eBay Store: - https://www.ebay.com/str/quickshipem     Recurring Links / Phone Numbers / Hashtags Mentioned: 888-723-4630 - Call in Line  eBay Seller News Announcements - ebay.com/announcements eBay Community - ebay.com/community eBay Weekly Community Chat - ebay.com/communitychat eBay Help - ebay.com/help/home eBay Meetups - ebay.com/meetups Managed Payments on eBay - ebay.com/payments eBay for Business Podcast - ebay.com/podcast eBay Seller Center - ebay.com/sellercenter eBay Seller Hub - ebay.com/sh eBay System Status - ebay.com/sts explore.ebay.com facebook.com/eBayForBusiness eBay for Business Podcast Listener Survey - https://connect.ebay.com/srv/survey/a/sellerops.podcast #ebaypodcast