A Money Box listener has been refused work by two employers because he was unable to provide his National Insurance Number despite the Department for Work and Pensions saying individuals can start work without one. Last year we reported that people coming to the UK with the right to work weren’t able to obtain a National Insurance Number because the government had stopped issuing them. People can now apply - but that process takes up to 16 weeks and trying to get work in the meantime can be tough. Paul Lewis talks to Jonathan Reynolds MP, Labour’s Shadow Secretary of State for Work and Pensions.

National Savings & Investments apologises to more than 14,000 customers after it changed the terms and conditions on a savings product without telling them. We hear from Gary Rycroft, a partner at Joseph A Jones solicitors.

The regulator clamps down on insurance firms who cut prices for new customers while quietly increasing them for loyal ones. Michael Sicsic, managing director of financial services consultancy Sicsic Advisory, and a former head of supervision for general insurance at the FCA explains all.

And this week a judge rejected a 'scheme of arrangement' offer by Amigo Loans Limited to missold customers. What happens now? Paul talks to Sara Williams, founder of the debt advice website Debt Camel.

Presenter: Paul Lewis
Researcher: Sowda Ali
Production co-ordinator: Brenda Brown
Reporter: Dan Whitworth
Producer: Ben Carter
Editor: Alex Lewis