Al is once again joined by the one and only Memorie Valentine. This time they discuss what makes an impact on new patients. Memorie currently works in a start up practice where she sees LOTS of new patients and she has some amazing insights about what helps a new patient choose your office as a dental home! The take home message: Patients want to feel heard Patients want to make a connection Patients want to be comfortable Microcopy Dental has always been the place to get the most amazing single patient use burs anywhere. But have you ever wondered why a person would want to go the "single patient use" route? Microcopy is offering 2 hours of free CE about this very issue at dentalhacks.com/freece! You'll see why dental burs should be single patient use for lots of reasons and you can pick up 2 CE's on infection control as well! Go check it out at dentalhacks.com/freece! It’s a weird fact of being a dentist...some patients don’t think they can come to the dentist without having some kind of insurance or benefits.  Instead of lamenting this fact, why not lean into it? Why not give them benefits? That’s where our friends at Boomcloud come in. BoomCloud has been helping people create and run membership plans in their offices since 2013. You need to check out Boomcloud for yourself. Jordan and our friends have put together the “Ultimate starter guide” for membership plans at dentalhacks.com/boomcloud.