Local Gov Life - SCV19 Episode 09 - Managing Crisis Communications During the COVID-19 Pandemic

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Local Gov Life - SCV19 Episode 09 - Managing Crisis Communications During the COVID-19 Pandemic

FromLocal Gov Life

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Length:

91 minutes

Released:

Apr 23, 2020

Format:

Podcast episode

Description

PowerPoint presentation that accompanied the April 22 Webinar: Managing Crisis Communications During the COVID-19 Pandemic

Released:

Apr 23, 2020

Format:

Podcast episode

Titles in the series (67)

ICMA is a nonprofit dedicated to advancing professional local government management throughout the world. Local Gov Life is a mix of stories, insights, and advice from local government leaders.

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Local Gov Life - S01 Episode 02: Go Ahead—Laugh!: This episode takes an in-depth look at humor in the workplace and explores how leaders use humor as an effective leadership tool. by Local Gov Life
13 min listen
Local Gov Life - S01 Episode 03: Reinvigorating Downtown: Episode 3 takes an in-depth look at the downtown initiatives of three different communities and the strategies their local government leaders are using to reinvigorate their downtown districts. by Local Gov Life
16 min listen
Local Gov Life - S01 Episode 06: The Next Generation of Leaders: Episode 6 of Local Gov Life explores this issue by asking next-generation leaders and managers about effective ways to attract and retain young talent in local government. by Local Gov Life
21 min listen
Local Gov Life - United Front Episode 01: See What You Can Become: In this episode of United Front, Bonnie Svrcek, city manager of Lynchburg, VA, opens up about her career and also discusses various aspects of women in the workplace. by Local Gov Life
29 min listen
Local Gov Life - S01 Episode 05: The Opioid Epidemic: Episode 5 explores how communities use collaboration and innovation as effective tools for responding to the current opioid crisis. by Local Gov Life
15 min listen
Local Gov Life - United Front Episode 06: Julie Underwood Won’t Let Fear Get in the Way: In this final episode of LocalGov Life “United Front,” Julie Underwood, city manager of Mercer Island, Washington describes her career, her philosophy on finding mentors, and how she manages the “second shift.” by Local Gov Life
19 min listen
Local Gov Life - S02 Episode 07: Fighting the Threat of Climate Change and Rising Sea Levels: In this episode of Local Gov Life, ICMA member, chief resiliency officer, and assistant city manager of Miami Beach, Susanne Torriente, sits down with ICMA to give us a snapshot of Miami Beach's current infrastructure, discusses how residents take part in the fight against climate change, and provides great insight for other local governments planning to build rising sea-level resiliency programs in their community. by Local Gov Life
11 min listen
Local Gov Life - S01 Episode 01: Community and Organizational Volunteerism: This episode of Local Gov Life takes an in-depth look at volunteering and will look at how communities attract and manage volunteers. by Local Gov Life
17 min listen
Local Gov Life - United Front Episode 03: Think More Positively of Your Strengths: In this episode of United Front, Gina Holt opens up about her longstanding career in government (both private and public) and discusses what it has been like as a woman working in a male-dominated field. by Local Gov Life
17 min listen
Local Gov Life - S02 Episode 01: Reacting, Recovering, and Rebuilding from Hurricane Disaster: In this episode of Local Gov Life, Paul Shives looks back at preparedness and response efforts, talk about the community's challenges - then and now, and reveals leadership lessons learned from the worst natural disaster in the state's history. by Local Gov Life
23 min listen
Local Gov Life - S02 Episode 06: Resilience in the Aftermath of September 11th: In this episode, Professor Patrick Malone reflects on the leadership lessons he learned first hand in the wake of 9/11 and how he sees them being applied on a daily basis on the local government level. by Local Gov Life
8 min listen
Local Gov Life – S06 Episode 03: Complex Issues Require Effective Communication Skills: Local governments have a duty to keep their community informed, especially during trying times. In this episode we look at how top local government leaders effectively communicate-- especially around challenging topics. Our speakers, Greg Hermann, deputy city manager San Luis Obispo, California; Yocelyn Galiano, village manager, Pinecrest, Florida; and Mike Ekey, assistant city manager, Ramor, Missouri, all shared strategies and tips that will help any leader improve their personal communication skills and provide insights on how to develop those skills within their staff and organization. by Local Gov Life
20 min listen
Local Gov Life - United Front Episode 04: Marcela Piedra Advises “Never Stop Learning”: In this episode of United Front, Marcela Piedra, the first female CAO of El Centro, California believes that no matter where you are in your career, you always need to be learning. by Local Gov Life
16 min listen
Local Gov Life - S02 Episode 02: When a Public Health Crisis Comes to Town: In this episode of Local Gov Life, A.C. Gonzalez and Sana Syed cover how they navigated the Ebola crisis that struck Dallas three years ago. by Local Gov Life
27 min listen
Local Gov Life - S02 Episode 03: When a Tornado Strikes: In this episode of Local Gov Life, Tim Gleason, former city manager of Washington, Illinois, discusses how he managed the crisis of an EF-4 tornado striking his community. by Local Gov Life
22 min listen
Local Gov Life - S02 Episode 04: Navigating Through a Municipal Bankruptcy: In this episode of Local Gov Life, Kurt Wilson, City manager of Stockton California discusses his city's fiscal crisis and its aftermath. by Local Gov Life
16 min listen
Local Gov Life - S01 Episode 04: ICMA Annual Conference Preview: This episode helps the listener prepare for the 2016 ICMA Annual Conference in Kansas City, Missouri. Listen to host committee members and conference attendees discuss how this year's conference will be a 'transformative' experience. by Local Gov Life
7 min listen
Local Gov Life - S05 Episode 01: Strategic Planning: Every community needs a strategic plan. It can be hard to zero in on the right process and follow through on what you learn. Our experts explain how to get it done. by Local Gov Life
23 min listen
Local Gov Life - S03 Episode 02: Local Government - It's a Rewarding Profession: We sit down with Carl Valente and discuss the current state of the local government management profession and why it feels great to make a difference in people’s lives. by Local Gov Life
19 min listen
Local Gov Life - United Front Episode 05: Chris Volkers Gives Back to the Next Generation: In this episode, Chris Volkers, City Manager of Moorhead, Minnesota, talks about advice she received when she was starting her career—listen first before you speak—and gives advice to young women now beginning their careers. by Local Gov Life
16 min listen
Local Gov Life - SCV19 Episode 03 - Tools and Techniques for Managing COVID-19 Recovery Costs: ICMA Weekly Community Conversations on the Coronavirus In this webinar Mark O’Mara, director of recovery for Hagerty Consulting, and ICMA Strategic Partner, discusses federal funding opportunities related to COVID-19, and the many puzzle pieces, including the CARES Act, FEMA Public Assistance, and funding from Health and Human Services/Centers for Disease Control, Housing and Urban Development, Small Business Administration, Federal Transit Administration, and Community Disaster Loans. He answers questions from local government participants and suggests five initial steps for city and county managers to help manage cost recovery. by Local Gov Life
89 min listen
Local Gov Life - S05 Episode 02: Human Trafficking: Human trafficking could be happening in your community. Local government workers are uniquely positioned to identify and investigate indicators of human trafficking. Our experts explain what you need to know. by Local Gov Life
16 min listen
Local Gov Life - S03 Episode 04: Bertha Henry Believes There is Nothing More Rewarding Than Public Service: In this Episode, Bertha Henry talks about the challenges her community faces and has faced—from natural disasters to the recent school shooting in Parkland, Florida—and how it has brought people together. by Local Gov Life
16 min listen
Local Gov Life - United Front Episode 02: Step Out of Your Box, Step Out of Your Office: In this episode of United Front, Dana Muscott, city manager of Bay City, MI, opens up about the importance of work/life balance and why it's okay to just say no. by Local Gov Life
24 min listen
Local Gov Life - S02 Episode 05: An Earthquake and its Aftermath in New Zealand: In this episode of Local Gov Life, Simon Markham describe how his New Zealand community continues to rebuild seven years after a devastating earthquake. by Local Gov Life
13 min listen
Local Gov Life - S04 Episode 01: Learn as a Mentee, Be a Mentor, and Pay It Forward: We caught up with some ICMA members at our Annual Conference in Baltimore to learn what it means to be a good mentor, and some of the most valuable ways that you can pay it forward. by Local Gov Life
13 min listen
Local Gov Life - S05 Episode 04: Customer Service in the Local Government Space: People remember local government interactions for two primary reasons: they had a great experience, or they had a terrible one. But how do you foster a customer service mindset? by Local Gov Life
11 min listen
Local Gov Life - ICMA Weekly Community Conversations on the Coronavirus - Impact on Public Health: In this 30-minute recorded teleconference, Dr. E. Oscar Alleyne, chief of programs and services, National Association of County and City Health Officials (NACCHO), provides an update on COVID-19 and the impact that community mitigation can have on the spread of the virus. Following his brief presentation, ICMA asked questions on a range of topics. by Local Gov Life
29 min listen
Local Gov Life - S04 Episode 03: How to Best Your Budget: Budget season can be intimidating for local government. In this episode, ICMA Members share stories of personal resilience while maneuvering the budgeting process. by Local Gov Life
13 min listen
Local Gov Life - S03 Episode 03: The Rewards of Adopting the Council-Manager Form of Government: In this episode of “Making a Difference," we sit down with Dr. Robert Fortner, community stakeholder and activist for the council-manager form of government. by Local Gov Life
16 min listen

More Episodes from Local Gov Life

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Local Gov Life - Racial Equity and Social Justice Episode 09 - A Fireside Chat with Ernie and Joe: In this fireside chat, our featured guest was Joe Smarro, who co-stars with Ernie Stevens in Jenifer McShane’s Emmy Award winning HBO documentary “Ernie and Joe: Crisis Cops.” Joe spoke powerfully about his experience as a Mental Health Peace Officer in the San Antonio Police Department with a consistent theme of seeing every person as a human, from a place of compassion and empathy. Together with our subject matter experts in law enforcement leadership, public policy, and local government, Joe fostered a rich conversation highlighting points as diverse as how to initiate and implement a crisis intervention policing program to the challenges and opportunities around serving citizens with mental health issues to the often unacknowledged mental health needs of police officers. Each panelist offered powerful insights from their respective places of influence, and the conversation was rich an by Local Gov Life
86 min listen
Local Gov Life - Racial Equity and Social Justice Episode 07 - Policing, Public Safety, and Equity: Evidence and Insight for Better Policymaking: Public Agenda’s Hidden Common Ground on Race and Police Reform examined public opinion on many of the most pressing questions prompted by the tragic murder of George Floyd and the ensuing protests, including policing bias, use of force, and militarization as well as how policing fits into the priorities of communities and the broader effects of racism in society. This webinar addresses the scientific evidence behind these questions with a particular focus on the downstream impacts and lived experiences of marginalized and underrepresented communities who are often disproportionately affected by these issues. This webinar, hosted by Public Agenda, was developed in partnership with ICMA. by Local Gov Life
76 min listen
Local Gov Life - Racial Equity and Social Justice Episode 08 - Improving Equity with the Right Tools: This webinar highlights tools local governments can implement to address and improve internal and external inequities. Participants will understand why equity tools are important, learn about the tools some of local governments are using, and how to right-size them to implement in their own organizations. This webinar, hosted by ICMA, was developed in partnership with Government Alliance on Race and Equity (GARE). by Local Gov Life
90 min listen
Local Gov Life - SCV19 Episode 23 - COVID-19 Mass Vaccination: Preliminary Guidance for Local Government Leaders and Managers: On September 16, 2020, the U.S. Centers for Disease Control (CDC), released the COVID-19 Vaccination Program Interim Playbook for Jurisdiction Operations. With this publication’s release the clock is ticking for state and local entities to prepare for the rollout of potential vaccines for the disease caused by the novel new coronavirus. This teleconference offered advice and guidance for local government leaders and managers on (1) what is in the playbook and (2) strategies for preparing your community, jurisdiction, and staff now for a mass vaccination program against COVID-19. by Local Gov Life
63 min listen
Local Gov Life – S06 Episode 06: Building Trust During Divisive Times: This episode comes at a critical moment as divisiveness within our communities seems to be at an all time high. Though this episode was recorded before the most recent crises, our speakers provide examples of the importance of trust both with staff and residents. You will hear strategies for navigating a divisive situation and building trust inside and outside your organization. Leaders will outline skills you can start implementing right now. This episode features Frank Benest, ICMA Liason for Next Generation Initiatives, and former City Manager for Palo Alto, California, Wanda Page, Deputy City Manager of Durham, North Carolina, and Scott Morelli, City Manager of South Portland, Maine. by Local Gov Life
16 min listen
Local Gov Life - SCV19 Episode 22 - The Accelerated Shift to Cloud Software in Local Government: This webinar focused on how local governments need to go digital with modern strategies, processes, and technology. by Local Gov Life
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Local Gov Life - SCV19 Episode 21 - City Health Dashboard: Using Data to Guide Your Jurisdiction's COVID-19 Response: This webinar’s focus is on the City Health Dashboard's new COVID Local Risk Index, a new measure of COVID risk and severity for cities - and neighborhoods within them-that provides this needed granular data. by Local Gov Life
85 min listen
Local Gov Life - Racial Equity and Social Justice Episode 06 - The Two Pandemics: Systemic Racism and COVID-19: This 90-minute webinar featured subject matter experts from local government who shared Information on the disparate impact of COVID-19 on Black, Indigenous, and People of Color (BIPOC) communities and the longstanding racial disparities that have led to systemic and structural inequity. by Local Gov Life
88 min listen
Local Gov Life - Racial Equity and Social Justice Episode 05 - Transforming Law Enforcement to Address Public Health: During this webinar, a panel of national experts looked at the history which led up to the 21st Policing report and covered highlights that remain applicable today. But for communities that want to look at reforming, improving, or “defunding” police in various tasks – they also discussed how to go about it, eg., reallocating some police resources to bring in social workers, EMS responders, mental health specialists, and other professionals able to respond to emergency calls. by Local Gov Life
90 min listen
Local Gov Life - Racial Equity and Social Justice Episode 02 - Conversation with Valerie Lemmie: Valerie Lemmie gives us more insight into her time as Cincinnati city manager during the aftermath of the 2001 Timothy Thomas shooting, her lessons learned during that time of social unrest, and what she envisions as the path forward. by Local Gov Life
29 min listen
Local Gov Life - Racial Equity and Social Justice Episode 01 - New Executive Order on Law Enforcement: National experts explain the implications of President Trump’s New Executive Order on Law Enforcement and how it relates to local government police reform efforts. by Local Gov Life
90 min listen
Local Gov Life - SCV19 Episode 20 - From Relief to Resilience: Supporting Small Businesses During & After COVID-19: This webinar discussed, how to define your relief program’s criteria, best practices in ensuring your approach is flexible, equitable, and reportable, and share lessons learned in serving others when they need it most. by Local Gov Life
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Local Gov Life - SCV19 Episode 19 - The Public Health Crisis and Racial Inequities: This webinar’s focus is on the pandemic, economic crisis, and racial justice protests and how these events highlight the larger public health disparities in our communities of color. by Local Gov Life
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Local Gov Life - SCV19 Episode 18 - Recreation Leading Recovery: Strategic Planning For the Rebound: This episode addresses the key considerations and factors for re-opening and utilizing community assets as a piece of your community recovery strategy. by Local Gov Life
90 min listen
Local Gov Life - SCV19 Episode 17 - Sharpening the Focus on Social Equity to Make Strategic Budget Decisions: This presentation focused on the key factors, best practices, and tools for maintaining and improving equity as a piece of your budget strategy. by Local Gov Life
92 min listen
Local Gov Life - SCV19 Episode 16 - Working Differently in a Post-COVID-19 World: Two experts in the fields of online training and human resources, Tim Rahschulte, PhD, chief executive officer at The Professional Development Academy and chief architect of the NACo High Performance Leadership Program and Erika Philpot, Human Resources Director, Coconino County, Flagstaff, Arizona, discussed the impacts of the COVID-19 pandemic on the local government workforce. by Local Gov Life
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Local Gov Life - SCV19 Episode 15 - Extraordinary Resilience: Nicole Lance, CEO of Lance Strategies and Eric M. Bailey, CEO of Bailey Strategic Innovation Group led this webinar that focused on tactical, action-oriented strategies to help individuals and teams enhance their resilience, providing beneficial skills for dealing with the immediate challenges of the work environment as well as equipping attendees with meaningful skill sets for the future. by Local Gov Life
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Local Gov Life - SCV19 Episode 14 - Prioritizing Emotional Strength During Difficult Times: Cigna, ICMA Presidential Level Strategic Partner, provides guidance to help you learn more about how to manage stress, anxiety, loneliness and grief surrounding the pandemic and ways you can manage competing priorities and cope with distress. by Local Gov Life
58 min listen
Local Gov Life - SCV19 Episode 12 - Engagement During a Crisis: Local Government's Response to COVID-19: Zencity, an ICMA Strategic Partner, with city leaders from Peachtree Corners, Georgia, Cedar Rapids, Iowa, and Winthrop, Massachusetts, discussed best practices for engaging with residents during a crisis. Each shared their community's story and strategies for managing through this pandemic. by Local Gov Life
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Local Gov Life - SCV19 Episode 13 - Planning and Preparing for Your Local Government's Return to Work: JLL Commercial Real Estate and Property Investments and Stantec, a design firm, presented this webinar covering the short term and long term issues of bringing employees back to work and how to manage your real estate and workplaces and serve your mission when government budgets are strained by reduced tax revenues and rising expenses for healthcare and other critical constituent services. by Local Gov Life
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16 min listen
Local Gov Life - SCV19 Episode 10 - Employment Law and COVID-19: The Families First Coronavirus Response Act (FFCRA) and the Coronavirus Aid, Relief and Economic Security Act (CARES Act) have created new rights such as expanded family and medical leave and emergency paid sick leave that local governments need to comply with. Neil Reichenberg, executive director, International Public Management Association for Human Resources, (IPMA-HR), provides information on the major provisions of these laws and the regulations and guidance that have been issued by the federal government and guidance on reopening. by Local Gov Life
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Local Gov Life - SCV19 Episode 09 - Managing Crisis Communications During the COVID-19 Pandemic

Local Gov Life - SCV19 Episode 09 - Managing Crisis Communications During the COVID-19 Pandemic

Description

Titles in the series (67)

More Episodes from Local Gov Life