“We may think we know when people are lying, but basically we have no clue,” says Malcolm Gladwell, journalist and New York Times–bestselling author of Talking to Strangers, The Tipping Point, and Blink. Gladwell explores the assumptions we make as a culture—and debunks them. Elise Loehnen, our chief content officer, asks him about misperceptions, split-second judgments, intuition, and doing the work to understand how someone feels. Gladwell shares some creative solutions that would restructure the way we live, think, work, and relate to one another. And he replaces complacency with compassion and curiosity.(For more, see The goop Podcast hub.)