What is User Research? And why is it so important? In the debut of our 4 part series, Xuan Yue guides us through her unique journey getting involved with User research from community involvement with Livepeer in an opensource design environment. The remaining episodes will dive deeper into the UX research process when it comes to utilizing qualitative and quantitative research, the cognitive biases we need to be mindful of, and how to gain in person context for real world feedback.