Complainers / whiners

Don't fuel the fire 
End conversations to get to it 
Re-direct the conversation, get back on track
Is there a root cause you could solve for?
Come to Jesus conversation, is this the right role?
Ask the whiner what their solutions would be
Spin to a positive 
Call them out 
Sell them on the opportunity
Set expectations 
See if they have voiced the concerns to their leader 
Let them know you heard them 
Can you find common ground with non work topics?
If its impacting you, be honest about it 
Add positive, uplifting people to your day
Avoidance 
Ask if they are looking for input / advice / guidance 

Slackers: 

Communicate 
Set clear expectations 
Set regular check ins / status updates 
Offer to help with any roadblocks / questions 
Share how their work impacts you / the team
Their lack of work is not your responsibility 
You don't need to cover for them all the time 
Be honest and blunt 
Have a candid conversation with leadership
Focus and prioritize / stay the course 
Don't let it get you down, stay positive and motivated 
Use them as a don't lesson 
This is not an opportunity to pick up bad habits 
Don't become a complainer about your slacker 
Limit your yes's to work that doesn't involve that person 
Ask yourself, does this impact me? For real?
Is this person ok?
Their work does not become your work
Could be an opportunity to shine 


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