Do you ever think about what kind of experience you’re providing to your customers? Today on the podcast, I'm chatting with Kimberly Sundt on how to add value to your customers. We talk about the feeling we want our customers to have and how important it is to share your story as an online shop owner. We even chat about vision boards and how helpful they are in creating a positive customer experience.   About Kimberly Sundt: Based in Atlanta, Kimberly helps hospitality-based businesses bring together marketing, customer experience and execution. In boutique hotels and other spaces, she focuses on customer experiences that affect the way guests feel, lead to stronger relationships, and is seen in customer chatter. This results in a brand that resonates, has a soul, and lives throughout all parts of a business.  Her blog, Pineapple Ponderings, is Thoughts on the Style and Business of Hospitality Website: https://www.kimberlysundt.com Instagram: https://www.instagram.com/kimberlysundt/ Blog: https://www.pineappleponderings.com   Links: To get 50% off your first year with Honeybook, go to positivelycreative.net/honeybook! You know I love sharing resources that I’m using and one of those is Constant Contact. Head to positivelycreative.net/resourses to start your free trial!   About The Positively Creative Podcast: The Positively Creative Podcast was created by Dorothy Collier, artist of Dorothy Art, for creative entrepreneurs. When Dorothy started having a positive outlook on every aspect of her life, including her art career, the creativity and opportunities started overflowing! Join her as she chats with other small business owners, discussing the ins and outs of how to run a creative business and how they make it in their respective fields. To learn more about The Positively Creative Podcast, visit our website or head over to our Patreon page! You can also find Dorothy on Instagram at @positivelycreativepodcast and @dorothyart!