36 min listen
Within the Trenches Ep 60
ratings:
Length:
40 minutes
Released:
May 8, 2014
Format:
Podcast episode
Description
Good afternoon and welcome back to another episode of Within the Trenches. This episode brings us closer to the end of my time at Indiana’s NENA conference. My time there was inspiring, educational and I can’t wait for next year. The stories covered have been amazing and today’s episode is right up there with the best of them.
In this episode I had the chance to speak to Kimberly, a dispatcher/CTO with Jennings County 9-1-1, John, director with Jefferson County 9-1-1 and Nicole, Assistant Director with Montgomery County Communications Center. We reflected on the beginning of their careers along with some hard calls and advice/techniques on how to deal with them.
This is an episode you don’t want to miss! As always you can email the show at wttpodcast@gmail.com.
Episode topics –
How each guest started in 9-1-1
Training techniques
Dealing with hard calls
The importance of attending a NENA conference
In this episode I had the chance to speak to Kimberly, a dispatcher/CTO with Jennings County 9-1-1, John, director with Jefferson County 9-1-1 and Nicole, Assistant Director with Montgomery County Communications Center. We reflected on the beginning of their careers along with some hard calls and advice/techniques on how to deal with them.
This is an episode you don’t want to miss! As always you can email the show at wttpodcast@gmail.com.
Episode topics –
How each guest started in 9-1-1
Training techniques
Dealing with hard calls
The importance of attending a NENA conference
Released:
May 8, 2014
Format:
Podcast episode
Titles in the series (100)
Within the Trenches Ep 13: Hello everyone! Whitney and I are back again this week with episode 13 of Within the Trenches. A few episodes back we spoke with Cheryl of Yakima, Washington and she was not only a dispatcher but she is part of her centers critical incident stress... by Within the Trenches