59 min listen
Adopting AI for Customer Service
ratings:
Length:
52 minutes
Released:
Feb 28, 2019
Format:
Podcast episode
Description
Guest 1: Mark Gay Title: Chief Information Officer, QBE Insurance Australia Pacific To become the company your customer wants you to be, your customer experience needs to exceed expectations. Effective adoption of AI-powered people, processes, and tools can help. How should IT and customer service leaders join hands to maximize the AI opportunity while meeting related challenges?
Released:
Feb 28, 2019
Format:
Podcast episode
Titles in the series (100)
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