Episode 57 features an interview with Morgan Remmers, the manager of local business outreach of Yelp. Yelp is a very hot topic with dentists now that your patients can tell the world about their experience at your office. Morgan explains how Yelp started, why certain reviews show up while others don't and what kind of patients are likely to review you. You'll hear how you can claim and promote your own Yelp page to the advantage of your business. If you've ever wanted to know how the heck Yelp works, Morgan fills us in!
In our Brain Trust segment we continue a discussion about treating family, friends and dental teams that we started a few episodes ago. You'll hear how Dr. Melissa Zettler, Dr. Dawn Kulongowski and Dr. Andy Hayes have dealt with (and been burned by) treating. The Brain Trust offers a simple (but not easy) solution to these problems that pretty much works all the time as long as you're willing to do it!
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Some links from the show:

For Yelp logos and to request a Find Us On Yelp Sticker, visit: yelp.com/brand
To claim your business page visit: www.biz.yelp.com
To check out our monthly webinar schedule: https://biz.yelp.com/webinars_and_videos