Welcome! It's Power Talk Friday and we have a special show today, sponsored by Article.com! We are very happy to have Jillian Cross,  their trade program manager, joining us on the show. The passionate team at Article.com has a very strong understanding of the world of interior design and their trade program is run entirely by committed people from the design industry. Today Jill explains what it is about Article.com that really makes interior designers want to work with them. Listen in to find out more. Jillian has had an amazing ride in the industry! She was born and raised in a construction and development family, so it's in her blood. She has a degree in project management as well as a background in interior design. Jill has been with Article for about one-and-a-half-years and she came to them with nine years of industry experience behind her. Prior to joining Article, she worked at several different firms in the industry, and also with some big-box retailers- helping them to build out their trade and their pro programs. She spent a number of years doing millwork design and also working in her family's business, where she got to experience residential and multi-unit design. Listen in to find out what Jillian has to share with you on the show today. Show highlights: The people on the team at Article have a strong understanding of the world of interior design. The importance of really understanding who you're talking to. Article really understands the pain points of interior designers. The team at Article takes a strong stand when something goes wrong and they get onto resolving it as quickly and effectively as possible. The benefits of having a small team. Following up with genuine care and concern. Relationship building. Striving to create a personal service for online trade partners. The positives and negatives to working in the online space. The discount structure at Article.com. The great value that Article.com is offering their customers. com is very competitive in its market. Understanding transparency. Article will send you swatches of fabric and samples with no shipping costs. Jill walks you through Article's fantastic return/exchange policy. Article will deliver anywhere in America. Links: Apply for the Article Trade Program: Article Trade Article: Article Linkedin Article Houzz: Article Modern Instagram: Article Facebook: Article