Solving real-world problems with data. Three people from the City of New Orleans, Louisiana joined the podcast to talk about how the City uses data and earning a What Works Cities Certification. Melissa Schigoda is the Director of the Office of Performance and Accountability, Eric Ogburn is the Director of Enterprise Information and Jonathan Wisbey is the Chief Technology Officer. They shared how the certification process helped them improve their processes and transitioning their data program from Mayor Landrieu to Mayor Cantrell.