53 min listen
Voicebot Podcast Episode 26 - All About Bot Analytics with Dashbot CEO Arte Merritt
Voicebot Podcast Episode 26 - All About Bot Analytics with Dashbot CEO Arte Merritt
ratings:
Length:
61 minutes
Released:
Jan 22, 2018
Format:
Podcast episode
Description
Voice assistants and chatbots have ushered in a new UI and interaction model for consumers. Conversational interactions are very different from the structured interfaces we built previously for web and mobile. The analytics and type of data make this clear according to Arte Merritt, CEO of Dashbot.io. Dashbot has analyzed over 22 billion conversational messages from thousands of chatbots and voice apps so the observations are rooted in data. In addition, Merritt has a long history of analytics, first on the web and then on mobile. His mobile analytics company, Motally, was acquired by Nokia in 2010 when that company was still a mobile juggernaut. In this week's podcast interview, Arte talks about what he has learned from conversational analytics, how chatbots differ from voice and how all of this is much different than mobile.
Released:
Jan 22, 2018
Format:
Podcast episode
Titles in the series (100)
Voicebot Podcast Episode 10 - Peter Cahill CEO of Voysis: Building a Voice Platform for Everyone Else by The Voicebot Podcast