Margaret Mayer is the Managing Vice President, Messaging, Conversational AI & Emerging Technologies at Capital One and has been with the company over 20 years. In her current role, Mayer is well known for her work overseeing Capital One’s Eno AI-based bot and Alexa skill, which was the first banking skill on the platform. Earlier in her career, Mayer was a database administrator. She earned an engineering degree from Cornel University and a PhD in industrial engineering from Lehigh University.