You might think that time is right after you close a sale on a brand new (happy) client. The truth is, to fully maximize your customer feedback potential, you'll need a lot more patience. Because there are a lot more opportunities throughout the insurance customer lifecycle you want on the record. The secret to gathering that crucial feedback is simply having a consistent system in place to uncover it. That's what I talk to Luke Hendricks, of Lift Local, about how to perfectly balance your feedback loop. Make sure you connect with Luke: Lift Local LinkedIn