It’s not the role of a leader to be served, but to serve. Discover the power of servant leadership to produce results for people and organizations.



Guest: John Dickson
Chief Operations Officer
Spokane County in Washington State

Here's a link to the Lean Fighter article John mentioned about some of the work he contributed to at Boeing

John mentioned the learning organization that was articulated by Peter Senge. This model was made popular in Senge's book The Fifth Discipline*, which is a must-read for leaders and also appears on my Top 10 books for leaders list.

“The servant-leader is servant first. It begins with the natural feeling that one wants to serve, and serve first. The conscious choice brings one to aspire to lead.” -Robert Greenleaf

“Enthusiasm is the little recognized secret of success.” -Dale Carnegie

A recent article from the Spokesman-Review on the new utility bill payment system that John spoke of on the show.

What’s one shift you could make that would make you more like a servant leader?

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