Bonni and I respond to questions from the Coaching for Leaders community on how to handle difficult conversations and more.


Guest: Bonni Stachowiak
Teaching in Higher Ed

Question from Leonardo
I´m one of your fans, I listen your podcast every day and I see better results on my day job managing an emergency room in Brazilian Hospital. I'm a cardiologist and today I work as a manger also. I was listening the episode 143, about feedback, while I was driving to my job and I was thinking how difficult to me is receive a negative feedback. I think that what struggle in this situation is emotion and controlling the emotion to respond or give some excuse for that negative perception. When I give any feedback to my employees I saw this same problem. How do I train myself to be better on that?

Episode #143: Accepting Feedback With Sheila Heen of Difficult Conversations
Episode #107: Three Steps To Soliciting Feedback with Tom Henschel
Lets Get Real Or Let's Not Play by Mahan Khalsa*

Question from Dow

Difficult Conversations: How to Discuss What Matters Most by Douglas Stone, Bruce Patton, Sheila Heen*
The Dale Carnegie Course
How to Win Friends and Influence People by Dale Carnegie*
Positive Coaching by Jim Thompson*

Question from Nathan
I am not currently in a "leadership" position but I feel that I am being called to leadership and feel that leadership and coaching is something that I would enjoy long term. I wanted to ask what recommendations you would have to really start moving in this direction and to start developing those skills. I've been trying to read books and listen to podcast to get some insight but haven't really had the opportunity to hone these skills. I am looking at going to toastmasters to get some experience/training in public speaking to get started working on something I don't feel I'm strong in. Do you have any recommendations of things like Toastmasters that I can check out or any suggestions on steps I could take to improve my leadership and coaching skills?

Toastmasters
Junior Chamber International (Jaycees)

Feedback

Join the conversation: http://coachingforleaders.com/161
Comments, questions, or feedback for future Q&A shows: http://coachingforleaders.com/feedback
Next Q&A show is episode #165 on Networking

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