Conception for Procurement Excellence: The performance profile and degree of digitalization of procurement
By Willi Darr
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About this ebook
Firstly, corporate procurement, respectively purchasing management has witnessed a significant boost of importance over the last years. Increased outsourcing of services to suppliers and, simultaneously, commissioning of international subcontractors, have heavily altered the responsibilities and job description of purchasers with regards to their contribution to the company's added value. Additionally, product developments along (global) supply chains are growing steadily.
On the other hand, digitalization displays future-oriented alternatives for corporate added value and hence provides fundamental opportunities and necessities to reach and sustain (global) competitiveness. Logically, these developments shape the quality of procurement and its processes to suppliers.
Only an excellent purchasing department can be an authentic success indicator within a company. This book focuses on the two pillars of Procurement Excellence. To do so, a conception for categorizing and controlling purchasing performances, and a conception for categorizing digitalization will be illustrated in order to make differentiated statements regarding Procurement Excellence. Its two related dimensions will be merged within a final overall statement regarding Procurement Excellence.
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Conception for Procurement Excellence - Willi Darr
1. Introductory Thoughts
Procurement and its services are (broadly) acknowledged as equal part of a company’s added value by process reliability, earnings and risk management and profiling in the sales market. However, the level of realization of this equality within companies has not yet been consistently implemented. These development processes are currently taking place. They can and will be initiated, facilitated and expedited by a convincing performance, respectively excellence of procurement.
Today, purchasing management is operating within an unstable and complex environment: Political, ecological, social and technological conditions build a challenging framework for responsible parties of the purchasing department in companies. The mostly global playing field boasts fast and innovative competitors. Hence, responsible parties of the purchasing department are dealing with an entire bundle of simultaneous developments on their agenda. It is even more important that each responsible of the purchasing department is able to assess the range of services of „his" purchasing department in detail in order to design a success formula (meaning strategies and measures) that is compliant with the target of the corporate strategy. The focus of this Procurement Excellence book is the transparent current range of services and design of the future-viability of the purchasing management. It should clarify and help find rough approaches of further development (strategy).
For this purpose, two foundations will be outlined in the beginning: on the one hand, section 2 will explain different ranges of services in purchasing by the dimensions of Utility (N) and User (R), in order to categorize the services of purchasing clearly and unambiguously. This possibly includes designing key performance indicators (KPIs) to illustrate and measure these services. On the other hand, section 3 will outline different forms of digitalization of activities in purchasing because they represent the support of its management quality to a high degree. They will be explained and categorized by different information products/states of digitalization. Finally, the book will conclude by integrating the two dimensions of Procurement Excellence and by displaying development trajectories, respectively