Property Management How To

By Elizabeth Brown

Don’t be scared to work outside your box, inform your director if you feel they
are at risk. A good employer will always be open to any feedback and always
weigh up the risk. If the owner of the business is more for the landlord, its
highly likely that they are from a sales back ground and have less regard for
your position. Ask yourself if you can educate your agency owner and if you
can’t, best your find a better company to work for.
Never remove any of your findings from an inspection, always report items
such as:
Tripping hazards
Rust in electrical fittings
Water stains where they shouldn’t be
Loose fitting banisters or railings
Wood rot
Building cracks and faults
Yard areas and or driveways that are subsiding
Any cracks that are appearing in the building
Termites, spiders or other pests
When reporting these items always use the word “appears” as we are not a
qualified tradesperson in any of these areas.

URGENT MAINTENANCE CAN BE TAKEN OVER THE PHONE AND
ACTIONED STRAIGHT AWAY BUT ALWAYS FOLLOW UP IN WRITING.
Urgent for me means any thing that is dangerous or damaging to the property
or that may cause injury or worse, to tenants or anyone entering the property
TIP:
Gas hotwater system issue – plumber required not electrician
Electric hotwater system issue – electrician required not plumber
Always be confident when talking to your clients and they will have confidence
in your ability.
Know who you are sending out.
Some tricks
If you have a landlord who likes to procrastinate on repairs, always find out
how much work is going to cost and when it can be carried out ( quotes are
good for larger work) if you have this information there can be no reason for
the delay as all the information is at

• Language: English
• Publisher: Lulu.com
• Release date: Apr 3, 2015
• ISBN: 9781326237011

Elizabeth Brown

Elizabeth Brown is Professor of Criminal Justice Studies in the School of Public Affairs and Civic Engagement at San Francisco State University.  George Barganier is Assistant Professor of Criminal Justice Studies in the School of Public Affairs and Civic Engagement at San Francisco State University.  

Book preview

Property Management How To

Property Management How To

This Book

Copyright © 2012 by Elizabeth Brown

All rights reserved. Without limiting the rights under copyright reserved above, no part of this publication may be reproduced, stored in or introduced into a retrieval system, or transmitted, in any form, or by any means (electronic, mechanical, photocopying, recording, or otherwise) without the prior written permission of the copyright owner of this book.

ISBN 9780646592749 (original )

National Library of Australia Cataloguing-in-Publication

333.50680994

Contents

Property Management How To

Introduction

What to expect when managing a rental property

Risk management

Maintenance

Routine Inspections

Scheduling

Final inspections

Insurance and claims

Managing vacating losses

Managing Rental Arrears

Lease renewals

Action impact damage

Smoke detectors

Electrical and gas Safety

Working with building warranties

Managing new listing

Introduction

I have been a Property Manager since 1999 and due to great company directors, I have been exposed to many of the issues that arise and have been trusted in my position to learn, grow and excel.

Property Management is a role that can be rewarding but also can take its toll if we do not try to find ways to fine tune the day to day tasks in managing a portfolio.

I have written this book to assist Property Managers that are new to the industry and have covered the main duties that would be expected of them.

I have found these practices to help me run my day and not allow others to contribute to the day’s structure, this helps with your time management and completion rate with great efficiency.

Maintaining your education and monitoring your own development within this industry is essential. I have worked for people that value their Property Managers and provided education as required. There are a lot of Real Estates that do not recognize the value of keeping staff up to date with the current legislations, these Real Estates I do not work for.

It’s very important that you remain up to date with the new legislations to protect yourself, the agency and other stakeholders.

I hope this guide assists you with the basic fundamentals to kick start your career as a Property Manager. I also hope that it helps you leave work at the office door, relax and get a good night sleep.

That’s what I found the hardest to do when I started.

What to expect when managing a rental property

Property management would appear to be one of the easiest professions of choice. This statement would be far from the truth. If you are not prepared to take ongoing challenges