Stress FreeTM Supply Chain Solutions
By Ron Mueller
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About this ebook
Stress FreeTM Manufacturing Solutions provides guidance to the skill development in solving equipment and operational problems.
Ron Mueller
About the Author Ronald E. Mueller remwriter95@gmail.com Ron grew up in what is now Flint River State Park in Southeast Iowa. The 170-year-old house Ron lived in is built into a hillside. It faces a 125-foot-high cliff towering over the little Flint River. The house and the land talked to him about; the passing of time, the struggle to conquer the land, the struggles people faced and the wonder of nature. He climbed the cliffs, crawled into the caves, dove from the swimming rock, collected clams from the bottom of the pond, gigged and skinned frogs for their legs. He trapped muskrats for fur, hunted raccoon in the dead of night, and with only a stick hunted rabbits in the dead of winter. His young life was outdoors, and nature tested him. He walked to a one room stone schoolhouse uphill both ways. A stern but warm-hearted teacher, Mrs. Henry was instrumental in shaping his character as she shepherded him from the fourth to the eighth grade. A Montessori before its time. It was a great way to grow up. His experiences inter-twined with snippets of fantasy lend themselves to the adventures he leads the reader through.
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Book preview
Stress FreeTM Supply Chain Solutions - Ron Mueller
1
Introduction
You want the problem solved. A world class leader is a world class problem solver who has a series of thoroughly documented solved problems as case studies used to coach others in solving problems.
Do you have your problem solving coaching guide?
There are leaders at every level of the organization. Operating team leaders, Maintenance team leaders, Line Leaders, Area Leaders, Department Leaders, Operations Leaders, Site Leaders, Business Leaders, Lab Leaders; I could go on with the list, but you get the point.
They are all in problem solving roles and they need to be great problem solvers.
The production line stops. The call for help is made. Demanding customers get less than they ordered. The Vice presidents valiantly give assurances of a quick fix.
Numerous problem solving actions are implemented but the problem reoccurs or in many cases continues un-abetted.
Good intentions but not the required solution.
Then promise of Stress Free ™ Manufacturing Solutions, Learning To See with the Mind and the Eye and the promise of Money to the Bank
is recalled.
Give me a week and five key production area people. We will give you the root cause solution,
replies the problem solver as he brandishes his Stress Free ™ Manufacturing Solutions book.
I can’t free up that many people for that amount of time. They are too busy keeping the line running. Let’s get some engineers or those process improvement folks,
is a common reply.
That’s fine call me when you all have the people and the time,
is the problem solver’s reply.
The people and the time are grudgingly agreed to, and production line cooperation is assured.
The team of five convene. The operator closest to the problem knows it is hopeless. The maintenance technician knows his area will be blamed. The young degreed process engineer figures her career is over. The data hunter resource is willing but confused. And the person responsible for the final resolution has said their prayers and sent out the resumes.
The group is ready to become a team.
The problem persists. The team is asked to define the problem.
The team is asked what is the Phenomenon that must be solved?
What is a phenomenon,
asks one of the team members who gets immediate support from all the rest.
This is team building at its best.
They learn phenomenon and all the rest. The theories are written for each cause and effect. The testing is rigorously done. True causes go into the Why-Why Analysis and countermeasures get identified.
In only five days, the team solves the problem and a few more. Like all heroes they get recognized as the best.
The line keeps running, the product is shipped.
The Stress is over, and people feel free.
Stress Free Really
What makes this problem solving approach stress free?
Solved problems reduce stress.
The approach in this book has been used to solve hundreds of problems all to root cause, reinforcing my statement to you:
"Give me the