Taking the Numb Out of Numbers: Explaining and Presenting Financial Information with Confidence and Clarity
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About this ebook
" … a must-read for any financial professional."
-- Hayden Williams, CPA, CFO at the Washington Society of CPAs
From Peter A. Margaritis, CPA, "The Accidental Accountant," author of Improv is No Joke, and acclaimed speaker and trainer, comes a new book that will transform the way you connect with audiences.
Learn how to ...
- Control Your Anxieties -- Peter shares tips to help calm your nerves and increase your confidence
- Craft Your Story -- Learn the art of powerful storytelling to share complex information
- Connect with Your Audience -- Discover how you can engage people and create interactive conversations
Cursed with Knowledge
If you're like most financial professionals, you are "cursed with knowledge" and a comfort with numbers, spreadsheets, financial reports, tax codes, and investment models that collectively add up to a virtual foreign language to others who don't possess a similar knowledge base. Because of this, you may have a hard time connecting with the very people who need your help the most -- with your clients or your colleagues. It's a challenge you must overcome, an impasse you cannot simply shrug off. You need to talk to your stakeholders about the numbers; you need for them to understand.
But how?
You can't change the numbers themselves; they are true and vital and, to a financial professional like you, beautiful and reassuring. What you can do is change your delivery when presenting financial information and bring those numbers to life!
In his game-changing new book, Taking the Numb Out of Numbers: Explaining and Presenting Financial Information with Confidence and Clarity, Peter A. Margaritis, CPA, offers a refreshing new approach for connecting with audiences of any size -- with one valued client on the other side of your desk or with 1,000 adoring fans.
Margaritis makes a compelling case that the secret to such audience connection can be found in the art of storytelling and improvisation. Through a book that's equal parts practical guidebook, motivational support, and relatable examples, he helps readers construct their own storytelling methods and styles while learning a tried-and-true recipe for success in ensuring meaningful connection.
Learn the key differences between data storytelling and data visualization, and discover, step by step, how to become amazing and engaging by getting past your fears, then thoughtfully developing, preparing for, and delivering your presentation.
The principles explored in this book, while tailored to financial professionals, are applicable to anyone who presents technical information -- like engineers, scientists, lawyers, doctors, or technologists.
With a foreword from Boyd E. Search, CAE, CEO of the Georgia Society of CPAs, and a collection of instructional case studies.
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Taking the Numb Out of Numbers - Peter A. Margaritis
Praise for Taking the Numb Out of Numbers
They say accounting existed even before written language and we know it is THE language of business. The challenge is when CPAs and finance professionals speak this language to non-financial people. Peter offers a practical guide for accounting and finance professionals to up their game in storytelling and presentation with lots of great examples, stories and tips. Use Peter’s book to upgrade your ‘self-ware’ and make your presentations even better!
Tom Hood, CPA
Executive Director & CEO of the Maryland Association of CPAs
"Imagine yourself captivating an audience with any financial presentation. That skillset is at your fingertips with Peter Margaritis’s new book, Taking the Numb Out of Numbers. A must-read for any financial professional."
Hayden Williams, CPA
CFO at the Washington Society of CPAs
"If you’re looking for practical advice on how to make compelling and interesting financial presentations, this is the one book you need to read and follow. Public speaking, even before audiences you know and with which you are comfortable, makes many people nervous — even fearful. Add in the complicating factor that your subject may be mind-numbing financial information that many don’t understand under the best of circumstances and you have a double-whammy factor to overcome. The practical tips Pete Margaritis provides can make this challenge much easier to overcome and set you up for success.
The practical tips presented are common sense yet are often overlooked when it comes to financial presentations. By following the simple, practical guidance in Taking the Numb Out of Numbers, you can quickly move from nervous presenter to confident expert."
J. Clarke Price, FASAE, CAE
Retired CEO & President of the Ohio Society of CPAs
"Taking the Numb out of Numbers underscores the deep need for many financial people to be able to clearly explain the financial impact of decisions at every level. Peter Margaritis, CPA, is one of the very best at helping people understand an entire financial concept rather than seeing unrelated fragments. This new publication is a must-read for all financial people who strive to become influential leaders rather than traditional number-crunchers."
Jack Park, CPA, MBA, CSP
If you’re serious about getting better at public speaking, read this book. Each chapter is packed with ideas on how to incorporate the real secrets to great presentations: using stories, audience engagement and, of course, thinking on your feet. I wish I had learned these principles earlier in my accounting career!
Kristen Rampe, CPA
Kristen Rampe Consulting
The idea that my technical knowledge is akin to a foreign language was quite the
a-ha moment for me. Peter provides an easy-to-follow approach to bridge the communication gap in an engaging and memorable way. The tools provided in this book will contribute significantly to my professional growth.
Ashley Matthews, CPA
Director of Tax, Crane Group Co.
FINALLY, a lighthouse in the otherwise the foggy topic of good storytelling! Having read several books about storytelling, I have felt unfulfilled with respect to any actionable takeaways for creating great stories. YES, Peter reinforces the power of good storytelling AND provides the playbook for how to create great stories even when presenting the bland topic of financial information. A quality read for anyone looking to enhance their presentation skills!
Byron Patrick, CPA
Managing Director, Network Alliance
"Peter unlocks the mystery behind how to find your voice to deliver advisory services with your clients in his book, Take the Numb out of Numbers. Not only is this book an easy and entertaining read, it draws the parallel between performing in front of an audience — whether it be as a comedian or any other entertainer — to human connection in client relationships. Peter reveals that the very same skills comedians practice every day can and do apply to the accounting profession. We can use his methodology to better uncover a client’s pain points and create a story to tell them about their business so they better understand how to succeed."
Amy Vetter, CPA.CITP, CGMA
Keynote Speaker, Advisor and Author of Integrative Advisory Services: Expanding Your Accounting Services Beyond the Cloud
"I have trained finance professionals in presentation skills for more 30 years. Yet, the age-old statement that public speaking is one of the greatest human fears still exists. How do we break this paradigm? In Taking the Numb Out of Numbers, Peter Margaritis starts us off by focusing on improvisation. In today’s business world, we must ‘think on our feet,’ actively listen to our colleagues and clients, and build on their statements and questions (‘Yes! And …’). Improvisation skills will help us ‘take the numb out of numbers’ and take the ‘numb’ out of a lot of other presentations as well. Thanks for challenging us, Peter!"
Robert Dean, CPA
Dean Learning & Talent Advisors LLC
Peter takes ‘the numb out of numbers’ with practical tips and techniques, particularly around storytelling, that will elevate the effectiveness of any presentation. If you want to go from ‘a bored room’ to ‘the board room,’ then read this book now!
Jennifer H. Elder, CPA, CMA, CIA, CFF, CGMA, MS
Consultant and Keynote Speaker
Taking the Numb Out of Numbers: Explaining and Presenting Financial Information with Confidence and Clarity
Copyright 2018 by Peter A. Margaritis, CPA
All rights reserved.
Published by Silver Tree Publishing, a division of Silver Tree Communications, LLC (Kenosha, WI). www.SilverTreeCommunications.com
All rights reserved. No portion of this book may be reproduced, scanned, sold or distributed in any printed or electronic form without the express written permission of the author.
Editing by:
Claudia Trusty
Cathy Fyock
Karl Ahlrichs
Merle Heckman
Kate Colbert
Cover design by:
Tom Trusty and Courtney Hudson
Typesetting by:
Courtney Hudson
First edition, July 2018
Created in the United States of America
Dedication
I would like to dedicate this book to all the sharp financial professionals who deserve to be regarded as strategists, storytellers, and game changers, and not just number crunchers. Taking the Numb Out of Numbers is for you.
Table of Contents
Foreword
Letter to the Reader
What’s in This Book
Successful Presentations Start with Improv
What Standup Comedy Teaches Us About Public Speaking
Section I
Making the Case for Storytelling
Data Storytelling vs. Data Visualization
Why Storytelling Is Powerful
Storytelling and Our Brains
Scope of a Story
Finding the Story
Crafting the Story
Storytelling in Business Is a Great Strategy
The Dark Side of Storytelling
Section 2
Be Amazing and Engaging
Step #1 of Being Amazing and Engaging – Getting Past Your Fear
Getting Past Your Fear of Public Speaking
Dealing with the Peanut Gallery That Is Your Inner Critic
Controlling Feelings of Anxiety
Dealing with the Unknowns of Public Speaking
Step #2 of Being Amazing and Engaging – Developing Your Presentation
Developing Your Presentation from Scratch
Adding Visuals in Your Presentation
Knowing Your Audience Better with Seinfeld
The Four Stages of Competence
Step #3 of Being Amazing and Engaging – Preparing for Your Presentation
Creating a Conversation Experience Presentation
Two Memory Techniques to Help Create a Conversation Experience
Practice! Are We Talking About Practice?
To Be the Best, Watch the Best
Being Authentic
Step #4 of Being Amazing and Engaging – Delivering Your Presentation
Seven Platform Tips for Connecting with Your Audience
Inhaling and Exhaling is Key in Public Speaking
The Importance of Nonverbal Communication — Yours and Theirs
Section 3
Case Studies
Arizona Society of CPAs Accounting and Auditing Presentation
Steve Forbes’ Economic Update Speech
Explaining Profitability with a Dollar Bill
Five Nines Technology Group
DeLeon & Stang, CPAs and Advisors
Conclusion
References
Acknowledgments
About the Author
Foreword
I have long been teased by friends, family, and coworkers for being a chronic over-communicator, for which they get absolutely no argument from me. I have long defended my penchant for doing so to ensure that I am indeed connecting with people. The single biggest problem in communication is the illusion that it has taken place …
— those words from George Bernard Shaw have long formed the foundation of my personal communication style.
Communicating is hard because, as Peter Margaritis points out in this outstanding book, emotions trump logic. You will succeed or fail in connecting with your audience by how effectively you connect with their emotions. Far too often we see presenters (at conference sessions, in meetings, or just in casual pick-up meetings) use volumes of data and numbers to articulate a point. In so doing they lose their audience in a tidal wave of complexity. Numbers are not, in and of themselves, bad, but they rarely stand on their own — they provide support to the message you are trying to convey.
Nowhere can communication fail more quickly than in the world of translating data into information with vision and outcomes.
Storytelling has long been humanity’s most effective way to share the past, inform the future, and build a culture of progress. Nowhere can communication fail more quickly than in the world of translating data into information with vision and outcomes. In building upon the art of improvisation, Peter uses the art of storytelling to help the reader construct their own storytelling method and style. The book is full of practical steps and tips that ultimately provide the reader with a recipe for ensuring successful connections. Peter’s great love of connecting with people shines through.
Whether your communication style is undeveloped, underdeveloped, or you consider yourself a seasoned professional, this book will help build or reshape your perspective and approach in ways that will immediately pay dividends.
Boyd E. Search, CAE
CEO of the Georgia Society of CPAs
Letter to the Reader
Welcome to Taking the Numb Out of Numbers. When I have shared my book title with other accountants and financial professionals, many have said, taking out the ‘numb’ just leaves you with ‘ers.’
ERS, indeed. They are right, because when you take the numb out of numbers, that leaves you with Effective Relatable Stories (ERS). That is the essence of this book. There are a lot of variables that must be taken into consideration before you can become a more effective and engaging presenter of financial information, and this book will help you to become better.
It has been said that among the top 3 things that people intentionally avoid all their lives is public speaking. The fear is real, and it’s common. Now imagine how much scarier such public speaking can be if you’re facing the difficult task of delivering financial information to a group of folks who are not savvy when it comes to numbers or a 10-key or an Excel spreadsheet. Let’s add on another layer of difficulty; you are an accountant and, like most accountants, you like details and tend to be a perfectionist. You don’t like saying, let me get back to you on that question
at any point.
I get it! Being a CPA, I realized that I had to get past those fears if I wanted my career to evolve from being a bean counter to truly helping organizations find solutions to their business challenges. That’s why I wrote this book — because I suspect you have those very same fears, and because I’d like to help you get past them so you can become a better advisor to your clients and the organizations that you work for.
You will read in the following About the Author
section that my background consists of standup and improv comedy. Let me make this perfectly clear up front: you don’t need these two aspects to be engaging and impactful in your delivery. I share what I have learned from those two experiences to help you become a better presenter — a strong and engaging presenter of financial information.
You need to realize that you are cursed. That’s right — cursed. You are cursed with knowledge
and because of this, you have a hard time connecting with those who don’t have your knowledge.
You can’t change the numbers. However, you can change your delivery and bring those numbers to life.
You can’t change the numbers. However, you can change your delivery and bring those numbers to life. Have you ever sat in a professional education course and been bored to tears? Have you tried to explain to a client changes in the tax law, only to see the deer-in-the-headlights look? Are you a treasurer for a not-for-profit board and your board report is more