Everand Logo

Welcome to Everand!

  • Discover millions of ebooks, audiobooks, and so much more with a free trial

    Only $11.99/month after trial. Cancel anytime.

    ITOM A Complete Guide - 2021 Edition
    ITOM A Complete Guide - 2021 Edition
    ITOM A Complete Guide - 2021 Edition
    Ebook204 pages1 hour

    ITOM A Complete Guide - 2021 Edition

    By Gerardus Blokdyk

    ()

    Read preview

    About this ebook

    How do you ensure your supply chain is flexible enough to cope with changes in demand?

    How far have you gone with deploying your applications on container based environments?

    How will feedback and complaints be shared with and used by program staff and management?

    What about clauses designed to protect trademarks or other proprietary information?

    What information about configuration items will provide the greatest practical use?

    What outcomes does your upper management expect IT to deliver to support the business?

    Where do you consolidate and streamline handoffs between teams, individuals, and systems?

    Who would be possibly owner and/or Point of Contact for CMDB design considerations?

    This ITOM Guide is unlike books you're used to. If you're looking for a textbook, this might not be for you. This book and its included digital components is for you who understands the importance of asking great questions. This gives you the questions to uncover the ITOM challenges you're facing and generate better solutions to solve those problems.

    Defining, designing, creating, and implementing a process to solve a challenge or meet an objective is the most valuable role… In EVERY group, company, organization and department.

    Unless you're talking a one-time, single-use project, there should be a process. That process needs to be designed by someone with a complex enough perspective to ask the right questions. Someone capable of asking the right questions and step back and say, 'What are we really trying to accomplish here? And is there a different way to look at it?'

    This Self-Assessment empowers people to do just that - whether their title is entrepreneur, manager, consultant, (Vice-)President, CxO etc... - they are the people who rule the future. They are the person who asks the right questions to make ITOM investments work better.

    This ITOM All-Inclusive Self-Assessment enables You to be that person.

    INCLUDES all the tools you need to an in-depth ITOM Self-Assessment. Featuring new and updated case-based questions, organized into seven core levels of ITOM maturity, this Self-Assessment will help you identify areas in which ITOM improvements can be made.

    In using the questions you will be better able to:

    Diagnose ITOM projects, initiatives, organizations, businesses and processes using accepted diagnostic standards and practices.

    Implement evidence-based best practice strategies aligned with overall goals.

    Integrate recent advances in ITOM and process design strategies into practice according to best practice guidelines.

    Using the Self-Assessment tool gives you the ITOM Scorecard, enabling you to develop a clear picture of which ITOM areas need attention.

    Your purchase includes access to the ITOM self-assessment digital components which gives you your dynamically prioritized projects-ready tool that enables you to define, show and lead your organization exactly with what's important.

    LanguageEnglish
    Publisher5STARCooks
    Release dateOct 31, 2020
    ISBN9781867476603
    ITOM A Complete Guide - 2021 Edition

    Read more from Gerardus Blokdyk

    Related to ITOM A Complete Guide - 2021 Edition

    Related ebooks

    Business For You

    View More
    View More

    Related podcast episodes

    Related articles

    • Article

      Network monitoring 2022

      Feb 10, 2022

      Network monitoring 2022
      4 min read

    • Article

      Data Security Standards

      Aug 24, 2021

      A lot of engineers like to rail against standards as pointless box-checking and in some cases they are. Especially when it comes to things like PCI-DSS. Fundamentally, any engineer can look at PCI-DSS and say honestly that it’s obvious, and that all

      1 min read

    • Article

      Seed Your Own Cloud

      Oct 22, 2019

      Seed Your Own Cloud
      10 min read

    • Article

      Fortinet FortiGate 60F

      Mar 11, 2021

      Fortinet FortiGate 60F
      2 min read

    • Article

      Q&A

      May 1, 2023

      Describe the capability that companies like Netflix, UPS, Amazon and Caesars Entertainment have in common. These are all leading firms in their industries with respect to leveraging analytics as a source of competitive advantage. We now have so much

      7 min read

    • Article

      4 Steps to Leadership

      Sep 1, 2022

      4 Steps to Leadership
      3 min read

    • Article

      Principles of Technical Leadership

      Mar 1, 2022

      IT staff is more than just a number on a spreadsheet. This information is valuable, but it does not tell the whole story. We’ll also need to know about your team’s project history, current (non-hired) CV, and the skills and positions they have—and wa

      2 min read

    • Article

      Check, Please

      Apr 4, 2023

      Check, Please
      7 min read

    • Article

      What Have You Learned From Business Mistakes?

      Oct 4, 2021

      Asif Ahmed Managing Director of Acclivity and author of The Finance Playbook for Entrepreneurs www.acclivity.co “When I first started out in business, I hadn’t fully appreciated the importance of having contracts in place to support every legal relat

      7 min read

    • Article

      The Roots of Entrepreneurial Success

      Jan 1, 2020

      You have been involved in start-ups for many years as a founder, co-founder and Chief Technology Officer. In your experience, does entrepreneurship demand specific traits, or can anyone with a great idea do it? I don’t subscribe to the idea that it t

      6 min read

    • Article

      The Era of Human + Machine Innovation

      Jan 1, 2019

      Interview by Karen Christensen In today's environment, organizations that don't keep up with customers' evolving needs are doomed. What is the best way to get a handle on these evolving needs? The first step in understanding your customers is to acce

      5 min read

    • Article

      The 5 Things People Ask Potential Advisers and Why They Are Wrong

      Oct 11, 2018

      We recently had a prospective client ask us to send out our Form ADV Part 2. That was their only question. This SEC filing is essentially a marketing brochure that duplicates information on our website. We sent it, of course, but we're certain it did

      4 min read

    • Article

      Journey

      Jul 1, 2021

      Journey
      6 min read

    Related categories

    Reviews for ITOM A Complete Guide - 2021 Edition

    0 ratings

    0 ratings0 reviews

    What did you think?

    Tap to rate

    Review must be at least 10 words

      Book preview

      ITOM A Complete Guide - 2021 Edition - Gerardus Blokdyk

      uPabook_preview_excerpt.htmlZˎ랑`A`rƣ݀^bxɮbwSU,iW,m}Iι$5 F>=<?jWckm j]|TnnY5Xlmh;o4mmllr~{\mlDROwxl2F@QXaΫ tböV7~|s zU׍5kugwژk96F,+RU&تdZh]jv]1ZTo7Mytk'vK*4xjn݃G\AzZoiqƴݤ ekRk0VF]1pbh&H{w[/gߋ2!s;'P@Wnlkcomk*j+7tG9Ή8ꖛK zA՟s/n gP7 :T7"ާ ~}ĕ57Fc?Ur#јbJA<Nb[|}hI3j8|4S!J$f.'\ۻa2Hr[Ѻކ{u^R8aTLwxX.aL EHZ[Qba`ft Lܸa=@ 6a]2yĀ[Qp͢€(>z㘴Э[O4%ޤɽ0'gKG/3HRw zSFc`*o"_'J7H3Co6c, dg)XHP^-a u;P 6fPA5x<}륪 /KiY&-}A+B}p*38gd 6rچVpJjHM锨m|^\i>"3TqLh^D :0F6kR0 ꗔ{(ʭDQϕ'P. K.- _~0# Ӌ+H#T0ґG&;`-Z m\f7ڢVM7Ć-l`vD\>O1چ|uNYAֵ5PXK4#K~gFX f`)Dȧ~gr9?xx~HW9I;KOӝI\Mq"Ma '(Ou6YV55"Ze };dt  {-qfSl:h|-L="1R%[t;cΠ NCwqkZ9J}E`-8̮ `)`ogB8yg@XDq8:[`E 2d(ŁQƔs8ݦRV% >z "s\:7lt;+ Y v?eq[!G; FhKq晸mCo6odq]Q* d @؞ͷϗwo_ >=ky _n ] ~!`ͳ'e@f )~V u|}Hb( Q ' >Oϩ泱(P.se PN}xByґԻ-w'M F%'`~3y `s{]f'#rkokYp6xyewV:Mt@#_c>ob-z ԢFTAy$V(8H+lX r)Qߛ| {j'4ЭϮ4ag %YY|*x+o̭"| ˢ*lU~^xTdӷgbjc1ǁe1NhM@J+m7c'Uj)/C:x.?Cs2:#@B#r-a$J)9S~k=,5 m52Lz6*%`V]iU\et6Mo'NSZD[SdۇQˤdq˘ZLS^*7{ ,% v^J{¢|1Pwo3sÃ2)G˨)QU(EסiJNJ_6#p{4VR*e*mӠf4ؕZ; vi ]ȷyl-_\PyrzMuCpJ.$JJ˰A!4T2>[FpnwtI彿3؋ Q\23EiE@A\ҏՉ  cx?"(Js44_SFN^d|0=.;_p=A C8'ea@ýk$\iYPu%WU|&G&
      Enjoying the preview?
      Page 1 of 1