Emotional Intelligence: Learn to get the most of your emotions
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Learn how to get the most out of it.
If something has been talked about in recent years in the field of Psychology it has been about Emotional Intelligence, at first as a further development of the area of study of human emotions and their implications in life, to then acquire a predominant role in such important areas as education or business, and all this thanks to the benefits that have been observed that causes both performance and satisfaction with life by those who cultivate Emotional Intelligence. This ebook tries to offer an approximation to the latest research carried out in the field of Emotional Intelligence, where to approach both its definition and consequences, but above all how it can be applied in everyday life in order to obtain the greatest possible benefits. A necessary path, to cultivate the Emotional Intelligence that will be essential once you have finished reading this ebook.
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Emotional Intelligence - Juan Moisés De La Serna
PROLOGUE
If there’s something that has been talked about in recent years in the field of Psychology, it has been about E.I. (Emotional Intelligence). In the beginning it was as a development of the studies regarding human emotions and its implications in life, to later on acquiring an important role in important fields like education and business, and all these thanks to the benefits that have been observed that causes both in performance and life satisfaction for who cultivates E.I.
This e-book offers an approximation to the latest research in the field of E.I., where you get an approach to both its definition and consequences, but above all how this can be applied to everyday life to get the most benefits out of it.
A necessary path, developing E.I. will be seen as indispensable once you’re done reading this eBook.
Dedicated to my parents.
SPECIAL THANKS
I will like to thank all the people that have supported with their contributions to this book, especially the Government of Canarias, to Dr. Jaci Molins Roca, Graduate director of personal and institutional coaching of the Roviri Vigili University and to D. Bruno Moili Montenegro, Expert-Trainer on Emotional Intelligence.
LEGAL NOTICE
The total or partial reproduction of this book is not allowed, nor their incorporation into a computer system, or transmission in any form or by any means, be it electronic, mechanical, photocopying, recording or other means, without the prior permission and by writing of the copyright holder. The infringement of the aforementioned rights may be constitutive of crime against intellectual property (Art. 270 et seq. of the Criminal Code).
Go to C.E.D.R.O. (Spanish Centre for Reprographic Rights) if you need to photocopy or scan some fragment of this work. You can contact C.E.D.R.O. through the website www.conlicencia.com or by phone at 91 702 19 70 / 93 272 04 47
© Juan Moisés de la Serna, 2017
CHAPTER 1. DEFINING EMOTIONAL INTELLIGENCE
You can say that you live in an emotional world, just as you can say that we live in a social world. Meaning that people that control their emotional development, are also the most successful. For example, a salesman of any product or service works mainly in selling emotions, so that someone else buys or gets what he’s offering.
Media, TV, radio, or any other, try to excite, and with that sell more products or services; but not every person has the same level of emotional control, there are some people that for some reasons, don’t get to develop it enough, that is why for some years a new field of research and work in psychology has been created, called E.I. (Emotional Intelligence) which was started by Daniel Goleman with his book of the same title.
If we look into the Google search results, about the search trends of Emotional Intelligence, in its different concepts around the world from 2004 to 2017, you can see that the most worried country about it is Peru, followed by Honduras and Guatemala; leaving Spain in 21st place, and the United States in the 45th position of seventy-six countries that make up the Google search results, Japan occupying the last position.
It is necessary to highlight that in the first twenty spots that search this term, sixteen are Latin American.
It is also necessary to mention that globally there has been an important fall in the use of this term through the years, leaving it in 2012, under 30% of the searches that were made in 2004, to later on increase progressively until our days.
We have to take in consideration that intelligence has been defined traditionally as the capability of resolution of standardized
tests for the target population determined by genetics.
This means, that the test has been validated with several samples before giving to the general population, and it has both internal and external validation, meaning, it measures what is supposed to measure, and it is also specifically designed for a determined collective and age range.
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The use of intelligence questionnaires started in the 19th century, there have been lots of opposition to this tests considering it unfair
trying to evaluate the entire population by the same standards
.
At the beginning of the previous century there were lots of controversy because of the studies that have been done by the armed forces that studied the relationship between intelligence and race, meaning, they analyzed the results of the American population and if it was black or white, and between native
American population and immigrants, concluding that whites, of Anglo-Saxonancestry, had the best results than another racial group; they also had better results compared to immigrants whose native language wasn’t English. All that motivated education policies to make up for those differences.
Later studies left evidence of the failures
of the tests used, which didn’t have the terminology used by the target population that was to be analyzed, meaning that the defects of determined populations were more of a lack of understanding what was asked because of the test than lack of ability or knowledge that was to be tested, that lead to adapting the test to who it was meant to be tested.
Nevertheless, the IQ (or Intelligence Quotient) is still a valid measure for the capability of a solution to a series of tests designed and prepared by psychologists, that follow strict norms of control established by the psychometrics ( the science of measurement) so that the results are valid and trustworthy of the population tested.
Thanks to this, academic success can be predicted, and with that, also the professional future for students, before they can even be conscious of their skills and possibilities; it is