False Alarm: The Computerization of Eight Social Welfare Organizations

By John M. Gandy and Lorne Tepperman

This book uses case studies to show how and why eight social service organizations adopted computers.

Computerized information systems can be destructive or constructive for organizations and staff. However, the impact of a system cannot be predicted from its logical design alone: one must analyze how well the design fits the needs, interests, and existing practices of those who are likely to use it.

• Language: English
• Publisher: Wilfrid Laurier University Press
• Release date: Jun 6, 1990
• ISBN: 9780889208070

John M. Gandy

John M. Gandy was a professor at the University of Toronto in the Faculty of Social Work. He has been known as a social planner, social justice activist and educator. He has made important contributions in such fields as criminal justice and race relations, and has had a great influence on social work education and practice in social welfare.

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