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Ebook303 pages5 hours
Tourism Employment: Analysis and Planning
By Michael Riley, Adele Ladkin and Edith Szivas
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About this ebook
This book is an attempt to understand tourism employment in a holistic way. Using ideas from labour economics, work psychology and industrial sociology the authors look at tourism employment in both its workplace context and its wider economic and social environment and attempt to tell a coherent story. Both behavioural and economic perspectives are used to address questions that are salient to manpower planning, education planning and tourism management. By examining the diversity and commonality within occupations against the background of a dynamic labour market the text develops themes that contribute to our understanding of the behaviour of workers and managers in the industry.
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Author
Michael Riley
Michael Riley is Professor of Organisational Behaviour at the School of Management Studies for the Service Sector University of Surrey, Guildford UK. His work over two decades centres upon the labour aspects of tourism and he has written extensively on human resource management and labour market issues.
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