SharePoint 2010 Issue Tracking System Design, Create, and Manage
3/5
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About this ebook
This book explains the steps required in creating an issue tracking system using SharePoint Server Enterprise 2010. The concept is the same for other SharePoint 2010 editions. The book illustrates the issue tracking process with step-by-step instructions and examples and enables the user to use SharePoint successfully to create and manage an issue tracking system. Includes design of notification process and design of an archive list using SharePoint Designer 2010.
The following are the sections detailed:
(1) Issue Tracking Process Flow
(2) Creating an Issue Tracking List
(3) SharePoint Designer Workflow Notifications
SharePoint Three-State Workflow (new for this edition)
(4) Create Issues and Replies
(5) Web Part Dashboards
(6) Reporting
(7) Archiving of aged list items etc
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Reviews for SharePoint 2010 Issue Tracking System Design, Create, and Manage
1 rating1 review
- Rating: 3 out of 5 stars3/5Thanks for this Sharepoint reference manual. Good example to learn WF.
Book preview
SharePoint 2010 Issue Tracking System Design, Create, and Manage - Sarath Thirumoorthi
SharePoint 2010 Issue Tracking System
Design, Create, and Manage
2nd Edition
Sarath Thirumoorthi.
Copyright © 2013.
All rights reserved. No part of this publication shall be reproduced or distributed in any form or manner whatsoever without the written permission of the publisher.
Every precaution has been taken in the preparation of the contents of this book. However, the publisher and author assume no responsibility for any errors or omissions and accept no liability arising out of any damages resulting from the use of this book or the information therein.
SharePoint, Microsoft Word, Microsoft Access, and Microsoft Excel are registered trademarks of Microsoft Corporation. All other trademarks are the property of their respective owners.
ISBN: 978-0-9877661-3-7
Cover Design: Rita Toews
Cover Photo: © Can Stock Photo Inc. / Icefront
Smashwords Edition
Table of Contents
Introduction
About this book
Sections at a Glance
Conventions Used in This Book
Feedback
Issue Tracking System
A. Process Flow
B. Create an Issue Tracking List
(C) 1. Notification - SharePoint Designer Workflow
(C) 2. notification - Sharepoint out of the box workflow
Create Issues and Replies
(D) Dashboard Page
(E) Reporting
(F) Archive List Items
(G) Other Features
Introduction
SharePoint is a web application portal used to build intranet and internet sites in order to share information, collaborate, communicate, and facilitate businesses to make the right decisions based upon their individual requirements. SharePoint 2010 is offered in three editions.
SharePoint Foundation 2010 – Provides a low cost solution to small-sized companies and a platform to collaborate and share information. It provides Sites, Libraries, Lists, Basic Search, and social networking tools. SharePoint Foundation is offered free of charge for companies with a licensed Windows Server.
SharePoint Server Standard – Provides all the features of SharePoint Foundation 2010 plus the features available through Standard Client Access Licenses, which help to make optimum use of the core functionality. The Standard edition requires a license.
SharePoint Server Enterprise – Provides all the features of SharePoint Server Standard edition plus provides Access, Excel, Visio, and InfoPath Services to deliver the full capabilities of SharePoint.
About this book
A complete solution to create and manage issue tracking system for small to large companies. This book explains the steps required in creating an issue tracking system using SharePoint Server Enterprise 2010. The concept is the same for other SharePoint 2010 editions and SharePoint 2007. The book illustrates the issue tracking process with step-by-step instructions and examples and enables the user to use SharePoint successfully to create and manage an issue tracking system. This book is organized as follows:
Sections at a Glance
Process Flow
Provides an overview of the issue tracking process, which helps to identify the key elements such as columns to be created, user