Changing How the World Does Business: Fedex's Incredible Journey to Success - The Inside Story
By Roger Frock
4.5/5
()
About this ebook
But it wasn't always easy. From his inside vantage point as the company's first general manager and chief operating officer, Roger Frock reveals the remarkable details of how Fred Smith and his team endured their tumultuous early years--fraught with a seemingly unending series of legal, financial, and operational crises that continually threatened the company's ability to stay in business--and, in the end, created an entirely new industry.
Frock chronicles the dramatic last-minute saves and turnarounds the company engineered from its inception to the present. He entertains with stories of the trials and tribulations of the company's early struggles and victories--from Pilots using personal credit cards to fuel planes, to the courier who hocked his watch to put gas in his delivery van, and, one of the most memorable episodes, the time that founder Fred Smith literally gambled the company's last remaining funds to keep the planes flying.
Frock's story introduces all the players--FedEx's resourceful and resilient leaders and employees--and shows how these remarkable individuals gave Fred Smith's original concept wings and, through flexibility, creativity, and commitment, made a fledgling startup into one of the great success stories in modern business. Changing How the World Does Business is an inspirational tale for leaders and entrepreneurs everywhere.
Roger Frock
Roger Frock is president of Quest Management, Inc., a consulting firm that specializes in supply chain management. He has been a guest speaker at the National Council of Physical Distribution Management (now the Council of Supply Chain Management Professionals), the American Management Association, and the American Trucking Association, and has made frequent presentations to other industry associations and private business groups on a variety of subjects.
Related to Changing How the World Does Business
Related ebooks
On Money and Markets: A Wall Street Memoir Rating: 3 out of 5 stars3/5The AIG Story Rating: 0 out of 5 stars0 ratingsThe Southwest Airlines Way Rating: 4 out of 5 stars4/5Low-Cost Carriers in Emerging Countries Rating: 0 out of 5 stars0 ratingsGood Company Rating: 3 out of 5 stars3/5Blue Streak: How David Neeleman Founded JetBlue, the Airline That Rocked an Industry Rating: 0 out of 5 stars0 ratingsUp in the Air: How Airlines Can Improve Performance by Engaging Their Employees Rating: 0 out of 5 stars0 ratingsSummary of The Third Wave: by Steve Case | Includes Analysis Rating: 0 out of 5 stars0 ratingsThe Messy Marketplace: Selling Your Business in a World of Imperfect Buyers Rating: 0 out of 5 stars0 ratingsBeating the Odds: Eddie Brown's Investing and Life Strategies Rating: 0 out of 5 stars0 ratingsAttention All Passengers: The Truth About the Airline Industry Rating: 4 out of 5 stars4/5Twelve Years of Turbulence: The Inside Story of American Airlines’ Battle for Survival Rating: 5 out of 5 stars5/5Supply Chain Management For Dummies Rating: 0 out of 5 stars0 ratingsThe Wall Street MBA, Second Edition Rating: 0 out of 5 stars0 ratingsCompeting On Internet Time: Lessons From Netscape and Its Battle With Microsoft Rating: 3 out of 5 stars3/53PL Service Provider A Complete Guide - 2019 Edition Rating: 0 out of 5 stars0 ratingsWinning in China: 8 Stories of Success and Failure in the World's Largest Economy Rating: 0 out of 5 stars0 ratingsAircraft Leasing and Financing: Tools for Success in International Aircraft Acquisition and Management Rating: 4 out of 5 stars4/5Adapt or Die: Your Survival Guide to Modern Warehouse Automation Rating: 0 out of 5 stars0 ratingsBuilding an Elite Organization: The Blueprint to Scaling a High-Growth, High-Profit Business Rating: 0 out of 5 stars0 ratingsThe Docks Rating: 4 out of 5 stars4/5The Economics of Airlines Rating: 5 out of 5 stars5/5Entrepreneurial Life: The Path from Startup to Market Leader Rating: 0 out of 5 stars0 ratingsThe Turnaround Kid: What I Learned Rescuing America's Most Troubled Companies Rating: 4 out of 5 stars4/5Executive Economics: Ten Tools for Business Decision Makers Rating: 5 out of 5 stars5/5How to Get a Job on Wall Street: Proven Ways to Land a High-Paying, High-Power Job Rating: 5 out of 5 stars5/5Strategic Cost-Cutting After COVID: How to Improve Profitability in a Post-Pandemic World Rating: 0 out of 5 stars0 ratingsArt of M&A: Financing and Refinancing Rating: 0 out of 5 stars0 ratings
Workplace Culture For You
Just Listen: Discover the Secret to Getting Through to Absolutely Anyone Rating: 4 out of 5 stars4/5The Outward Mindset: How to Change Lives and Transform Organizations Rating: 4 out of 5 stars4/5Trust Yourself: Stop Overthinking and Channel Your Emotions for Success at Work Rating: 4 out of 5 stars4/5Trust and Inspire: How Truly Great Leaders Unleash Greatness in Others Rating: 5 out of 5 stars5/5I Moved Your Cheese: For Those Who Refuse to Live as Mice in Someone Else's Maze Rating: 5 out of 5 stars5/5Divergent Mind: Thriving in a World That Wasn't Designed for You Rating: 4 out of 5 stars4/5Bullshit Jobs: A Theory Rating: 4 out of 5 stars4/5Developing the Leaders Around You: How to Help Others Reach Their Full Potential Rating: 4 out of 5 stars4/5The SPEED of Trust: The One Thing that Changes Everything Rating: 4 out of 5 stars4/5Leading with Cultural Intelligence 3rd Edition: The Real Secret to Success Rating: 4 out of 5 stars4/5Right Kind of Wrong: The Science of Failing Well Rating: 5 out of 5 stars5/5Good Authority: How to Become the Leader Your Team Is Waiting For Rating: 5 out of 5 stars5/5Loonshots: How to Nurture the Crazy Ideas That Win Wars, Cure Diseases, and Transform Industries Rating: 4 out of 5 stars4/5Leaders Eat Last (Review and Analysis of Sinek's Book) Rating: 5 out of 5 stars5/5The 4 Stages of Psychological Safety: Defining the Path to Inclusion and Innovation Rating: 5 out of 5 stars5/5Setting the Table: The Transforming Power of Hospitality in Business Rating: 5 out of 5 stars5/5The 17 Indisputable Laws of Teamwork: Embrace Them and Empower Your Team Rating: 4 out of 5 stars4/5Just Work: How to Root Out Bias, Prejudice, and Bullying to Build a Kick-Ass Culture of Inclusivity Rating: 4 out of 5 stars4/5Artpreneur: The Step-by-Step Guide to Making a Sustainable Living From Your Creativity Rating: 2 out of 5 stars2/5Erasing Institutional Bias: How to Create Systemic Change for Organizational Inclusion Rating: 0 out of 5 stars0 ratingsIt Doesn't Have to Be Crazy at Work Rating: 4 out of 5 stars4/5The Asshole Survival Guide: How to Deal with People Who Treat You Like Dirt Rating: 4 out of 5 stars4/5Change Your Questions, Change Your Life Workbook: Master Your Mindset Using Question Thinking Rating: 0 out of 5 stars0 ratingsMean Girls at Work: How to Stay Professional When Things Get Personal Rating: 3 out of 5 stars3/5Community: The Structure of Belonging Rating: 4 out of 5 stars4/5
Reviews for Changing How the World Does Business
4 ratings2 reviews
- Rating: 3 out of 5 stars3/5Great customer service is inspiring, as it is a huge part of my day job. This book delivers (literally) on revelations of the concept and the framework to foster these ideals. However, the book is not expertly written. The story itself is remarkable, but if feels like too many details are left out, and we get almost no insight to the thinking processes of the corporation's Fearless Leader. Still, long live FedEx, a great example of how a company should be run, and ultimately succeed.
- Rating: 4 out of 5 stars4/5really great persistence story.