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Jay R Delfin
A large part of Jay R. Delfin’s professional experience was in the airline business where he gained a 360-degree understanding of that industry especially from the perspective of its personnel who ...view moreA large part of Jay R. Delfin’s professional experience was in the airline business where he gained a 360-degree understanding of that industry especially from the perspective of its personnel who perform the industry’s complex tasks under varying operating conditions and degrees of support. But it was his involvement in Performance Motivation Systems Asia, an incentive marketing and employee motivation group of companies, where he sharpened his focus on motivation as a powerful shaper of the human character and behavior. After a two-year assignment in The Philippines, Jay, launched the company in Indonesia, which he managed and grew for eight years. Later he became Group president. On retirement, Jay renewed his lifelong interest in education and he now offers a full line of education services under Touchpoint Education Development Services. Alongside his Education Development Service, Jay offers business advisory service in the area of Customer Experience Management (CXM) and Employee Engagement Management (ENM),.view less