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Steve Pollock
Dr. Steve Pollock, ASQ Fellow, is director of quality engineering in the Enterprise Solutions group at Humana, Inc., in Louisville, Kentucky, and an adjunct faculty member in the b...view moreDr. Steve Pollock, ASQ Fellow, is director of quality engineering in the Enterprise Solutions group at Humana, Inc., in Louisville, Kentucky, and an adjunct faculty member in the business program at Indiana Wesleyan University. He is an ASQ Certified Six Sigma Black Belt (CSSBB), Certified Quality Engineer (CQE), and Certified Quality Auditor (CQA), a review board member of The Journal for Quality and Participation, and author of many quality improvement articles. Steve’s personal website, including his contact information, is https://sites.google.com/site/practicalbestpractices/.view less