The author has worked for 45 years in the care and nursing profession, principally with people who have learning disabilities. He was a Ward Manager and Home Manager for 30 years, developing pionee...view moreThe author has worked for 45 years in the care and nursing profession, principally with people who have learning disabilities. He was a Ward Manager and Home Manager for 30 years, developing pioneering community services for people with learning disabilities and complex emotional needs. Currently, he is the Positive Behavioural Support Manager and a Quality Auditor for Milestones Trust, a leading provider of social care services in Bristol and its surrounding area. He also is an Associate Lecturer at the University of the West of England.view less