Christine W. Hartmann, Research Health Scientist, ENR Memorial Veterans Hospital, Bedford, Massachusetts, and Assistant Professor, Boston University, Boston, Massachusetts, receive...view moreChristine W. Hartmann, Research Health Scientist, ENR Memorial Veterans Hospital, Bedford, Massachusetts, and Assistant Professor, Boston University, Boston, Massachusetts, received her PhD at the Bryn Mawr Graduate School of Social Work and Social Research. She has published numerous articles on healthcare quality improvement, focusing particularly on long-term care.view less