Deanna P. Dannels is Associate Dean of Academic Affairs in the College of Humanities and Social Sciences and Professor in the Department of Communication at North Carolina State University. She is ...view moreDeanna P. Dannels is Associate Dean of Academic Affairs in the College of Humanities and Social Sciences and Professor in the Department of Communication at North Carolina State University. She is the author of the book Eight Essential Questions Teachers Ask: A Guidebook for Communicating with Students. Patricia R. Palmerton is Professor and Chair of the Department of Communication Studies at Hamline University, Saint Paul, Minnesota. Amy L. Housley Gaffney is assistant professor in Instructional Communication and Research, School of Information Science, College of Communication and Information, University of Kentucky.view less