Karen Preston is an ex primary schoolteacher and contact centre team leader. Despite doing both of these for some years she is still unsure as to which environment was the most chi...view moreKaren Preston is an ex primary schoolteacher and contact centre team leader. Despite doing both of these for some years she is still unsure as to which environment was the most childish. However, she was able to draw from both to learn about her chosen readers - teens that aren't quite adults but would resent you forever for calling them children.view less