I is everywhere and almost everyone is frightened by ChatGPT. Sure, some are excited, believing that AI will eliminate boring tasks and write their emails, articles, and books. This point of view does not consider that a system, in this case AI, aka ChatGPT, is only as successful as we, the humans, make it. So the question comes up of whether it will lead to change or transformation in our business world. If you look for the difference between change and transformation, you come across the following definitions. is the exchange of one thing for another of similar type. on the other hand, is a complete change in the appearance or character of something or someone in a way that the thing or person is improved ( n.d.). In the business environment, a change is automatically a top-down
