Los Angeles Times

Broken and unreliable EV chargers become a business opportunity for LA’s ChargerHelp

ChargerHelp co-founders Evette Ellis, left, and Kameale Terry, right, at their headquarters on March 27, 2024, in Los Angeles.

Right place, right time, with an eye for opportunity, a commitment to economic growth for all, and a will to get things done. That’s entrepreneur Kameale Terry, co-founder of ChargerHelp, a Los Angeles startup.

She’s tackling a modern problem — the sorry state of electric vehicle public charging stations— while training an often-overlooked workforce for jobs in a growing sector of the economy.

Billions of dollars are flowing into building out a national EV charging network, with billions more in California. Outside of Tesla’s supercharging network, however, the equipment deployed by several charging companies has proven unreliable, with more than 20% of chargers overall out of order at a given time.

Without reliable public chargers, persuading people to buy EVs to fight climate change and cut pollution will be tougher.

Charger companies say they’re working hard to fix the reliability problem, boosting their own repair and maintenance

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