Shop Talk!

The Life-Changing Impact of “What Do You Think?”

When two departments merged at Hugo’s company, he was given responsibility for both. Before the other manager transitioned to a different role, they met to discuss the people on her team. “Fair warning, Martin is not the most engaged or motivated employee. His work is solid, and he seems to like it here, but I wouldn’t have great expectations for him.”

Hugo knew Martin a little and could understand the comments. Martin was reserved and didn’t often volunteer his thoughts. You never quite knew how interested he was. Hugo also knew that Martin would share valuable ideas in meetings when prompted and seemed thought about the value he could bring to the team.

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