Unlocking the front door of my Post Office, I waved to a couple of my cheerful locals queueing outside.
‘Morning Jan,’ they chimed, following me inside.
It was 2000 and I'd worked at various Post Offices around Hull since February 1994, working my way up to the sub postmistress role.
The job fitted in perfectly around my kids, who were then 6 and 3.
And I gave the role my all, forming great relationships with my customers.
‘Where would we be without you?’ they'd say.
Before 2000, we did the accounting by hand.
But now, Post Office bosses told me a new countrywide computer system was being installed.
It was called Horizon. ‘It'll make things much easier,’ they
