Commentary: AI doesn’t have all the answers — especially this election season

With primaries underway, and voters returning in the fall for a high-stakes presidential election, it is likely that many people will be — knowingly or unknowingly — using artificial intelligence platforms to answer questions of where, when and how to vote. In a recent study, we found misleading information about elections abound on these AI platforms. It’s up to tech companies to rein in these discrepancies, but we also need government regulation to hold them accountable.

Voters may use bots like ChatGPT, or search engines that incorporate AI, or the vast array of new AI-based apps.