Credit card complaints to ombudsman service reach record high
Complaints about credit cards reached a record high in the final three months of last year, according to the Financial Ombudsman Service (FOS).
Consumers lodged 5,660 gripes about their credit cards between October 1 2023 and December 31 2023 – the highest level the service has seen for a three-month-period. Its comparable data goes back to the first quarter of the financial year 2014/15.
The organisation, which acts as a free resolution service for consumers
