Financial ombudsman highlights ‘concerning’ rise in vehicle-related complaints
by Vicky Shaw
Dec 14, 2023
2 minutes
A “concerning” rise in vehicle-related complaints has been recorded by the financial ombudsman, which said it is increasingly hearing from people who are worried about whether they can pay their finance deals.
The Financial Ombudsman Service (FOS) said complaints have been increasing in two separate sectors – consumer credit and insurance.
From July 1 to September 30 2023, on the consumer credit side, the ombudsman received 4,622 motor-related complaints
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