Load SHEDDING is negatively im- pacting the operations of the debt counselling industry as most member companies spoke with consumers telephonically, according to the National Debt Counsellors’ Association (NDCA).
In an interview with Personal Finance, Benay Sager, the chairperson of the organisation that represents some of the debt counsellors operating in South Africa, said consumers preferred to speak to debt counsellors over the telephone, as opposed to face-to-face.
“It allows them an